RETURN POLICY

We are happy to issue a refund if the product is returned within 7 days from the date of your receipt. The product has to be in brand new condition with original packing material including warranty documents. 

We reserved the right to deduct 20% as damage fee from the eligible amount for refund:

• Wear and tear on the product like scratches and dents.
• Damage to the original accessories and manufacturer’s box.
• Any missing items like the owner’s manual, CD etc.
• Damage or dents in return shipping process.

We will not be in a position to issue a refund if the barcode is tampered.

We will issue a refund within 7 working days from the date of receipt of goods in our office. All returns to be sent only to the following address:

MUSIC MASTER

Happy Music Technologies Pvt Ltd,
Plot No.227, 1st Main Road,
Kamakoti Nagar, Pallikaranai,
Chennai 600100,
Mob: 72001 45687

To be eligible for a refund the product must not have been used. We will issue a refund once the product reaches our office. We will not be in a position to issue refunds against courier documents or any other kind of documents that you can issue. Given below are the conditions for refunds:

• Products received with any kind of physical damage must be reported to MUSIC MASTER within 3 days from the date of delivery along with supporting pictures or videos.
• In case of any missing accessories.the same should be reported within 2 days of the delivery date. Claims made post this period will not be honoured. 
• Products that show willful damage from the customer’s end will not be accepted as returns.
• The return product must have complete details that match with the invoice copy.
• You can Whatsapp pictures/ videos while unpacking the goods if you find any damages/ dents or missing accessories +91 97898 97600.