Frequently Asked Questions

All classes are conducted online through live video platform on the MUSIC MASTER website.

No. All our classes are conducted only online on the MUSIC MASTER website.

Currently, MUSIC MASTER offers:

• Guitar
• Singing - Carnatic, Hindustani & Western
• Keyboard
• Ukulele
• Flute
• Violin
• Music Theory
• Drums

and also we offer music Grade Exams & Certifications

• Trinity Music College, London
• RockSchool Music
• ABRSM

We've tried to cover as many frequently asked questions here. If you still have additional questions, you can contact us via the Whatsapp Chat by clicking the Whatsapp icon on the bottom right of the screen or email us at support@musicmaster.in

Tutors take live music lessons through our custom built Video platform. which provides several unique advantages for music classes.

No we don’t need zoom or Skype account. We may use it only if you opt for it.

No you don’t have to download anything. Everything runs on our website.

You will need a computer or mobile device with a microphone, camera and stable internet connection.

Absolutely yes, subject to tutor availability. You can block classes based on your comfort through our Scheduling platform.

Yes, you can cancel your wrongly booked classes on Schedule page and then book your class again with your convenient time.

Yes, you can cancel your wrongly booked classes on Schedule page and then book your class again with your convenient time.

If you miss a class without prior info, the class will be taken into account and no compensation for the missed class would be given.

Once you logged-in on MUSIC MASTER website, you can check your / child's classes on the logged-in homepage and you can also check all your the classes on view classes page under class booking.

You can cancel your classes on schedule page.

Each class is designed to go on for about 45 minutes to 1 hour

We Currently Offer 1 to 1 live sessions in a batch.

After every class, the student can provide feedback about the platform, turor and overall class experience.
In case of any immediate feedback or concerns, you can contact us via the Whatsapp Chat with us option or email at support@musicmaster.in

All technology requirements can be found here: https://musicmaster.in/techreqs

If you’re experiencing performance issues with MUSIC MASTER video platform, try the following steps:

• Make sure you only have one video platform(MUSIC MASTER) tab open at a time. Close any open browser tabs, windows, or apps that aren’t currently being used.
• Turn off any Chrome extensions.

Video calls use a lot more bandwidth. so if you are having issues with the quality of your video calls, we recommend

• Closing other applications that use the internet, especially those playing music or video.
• Cancelling any file transfers in progress.

We accept payments through Credit Card, Debit Card, Bank Transfer and UPI. Our payment gateway partner uses encryption technology to keep your transaction secure and confidential.

Currently we do not accept payment in installments. The entire class amount has to be paid upfront.