Kids & online Safety Policy

1. Our Commitment to Child Safety

MusicMaster is committed to providing a safe, respectful, and educational online environment for children of all ages. We take reasonable technical, administrative, and human measures to protect students from:

• Inappropriate content
• Online abuse or harassment
• Unauthorized access to personal information
• Unsafe online interactions

2. Age Eligibility

MusicMaster offers music education services for children and adults. Users under the age of 18 are considered minors. We do not solicit any information from children under the age of 18 and instruct them to ask their parents or guardians to interact with us on their behalf. We do not knowingly collect data directly from anyone under the age of 18.

Parents or guardians are encouraged to actively supervise their child’s online activities.

3. Information We Collect

We collect only the minimum information necessary to provide our services, such as:

• Student name
• Parent or guardian name and contact details
• Age or age range
• Class preferences and progress details

We do not knowingly collect sensitive personal data from children, including:

• Government identification numbers
• Precise location data
• Financial details of the child

All payments are handled exclusively by parents or guardians.

4. How We Use Children’s Information

Children’s information is used strictly for:

• Class enrollment and scheduling
• Communication with parents or guardians
• Improving learning experience and progress tracking
• Customer support and safety monitoring

We never sell or rent children’s personal data to third parties.

5. Online Classes & Communication Safety

To keep our online learning environment safe:

• Classes are conducted by trained instructors
• Communication is limited strictly to educational purposes
• Instructors and staff are prohibited from private, inappropriate, or non-educational contact with students
• Any suspicious or inappropriate behavior is taken seriously and investigated immediately

6. Content Safety

MusicMaster ensures that:

• Learning materials are age-appropriate
• Content is focused on music education and creativity
• No harmful, explicit, or violent content is permitted
• User-generated content, if applicable, is monitored and moderated

7. Parental Rights & Controls

Parents and guardians have the right to:

• Review personal information collected about their child
• Request corrections or updates
• Request deletion of their child’s data
• Withdraw consent at any time

Requests can be made by contacting us at:
Email: support@musicmaster.in
Call / WhatsApp: +91 97898 97600

8. Data Security

We implement reasonable security measures to protect children’s data, including:

• Secure servers and encrypted connections
• Restricted access to student information
• Regular monitoring for unauthorized access

While no system is 100% secure, we continuously work to strengthen our safeguards.

9. International Users

MusicMaster serves users across the globe and aims to comply with applicable child protection and data privacy laws, including:

• Children’s Online Privacy Protection Act (COPPA – USA)
• General Data Protection Regulation (GDPR – EU) principles
• Other relevant local child safety and privacy regulations

10. Reporting Concerns

If a parent, guardian, or student believes that a child’s safety or privacy has been compromised, please contact us immediately. We will take prompt and appropriate action.

11. Contact Us

For questions, concerns, or requests related to child safety or privacy, please contact:

MusicMaster
Website: www.musicmaster.in
Email: support@musicmaster.in
Call / WhatsApp: +91 97898 978600

12. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.